Privacy Policy

Effective Date: September 14, 2026

Ocala Green Clean respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, submit a form, or use our services.

By using our website or submitting information to Ocala Green Clean, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Property address or ZIP code
Information about the cleaning services you are interested in
Number of rooms or areas requiring service
Information about stains, pet odors, or other cleaning concerns
Photos or other information you choose to provide
Appointment or scheduling information
Communications you send to us by phone, text message, email, website form, social media, or other methods

We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, pages visited, referring website, general location information, IP address, and website interaction data.

How We Collect Information

We may collect information through:

Our website at www.ocalagreenclean.com
Website contact and quote-request forms
Jobber request forms and Client Hub
Facebook and Instagram lead forms
Phone calls and text messages
Email communications
Social media messages
Google Ads and other advertising platforms
Analytics and website tracking technologies
Information you provide when requesting or receiving our services

How We Use Your Information

We may use your information to:

Respond to quote requests and service inquiries
Contact you regarding your requested services
Provide estimates and schedule appointments
Provide carpet cleaning and other cleaning services
Send appointment confirmations, reminders, and service-related communications
Respond to customer service questions
Follow up after services are completed
Process payments and maintain business records
Improve our website, advertising, and services
Measure the effectiveness of our advertising
Prevent fraud, misuse, or security issues
Comply with legal, insurance, accounting, and regulatory requirements

We may contact you by phone, text message, or email regarding a quote request, appointment, or service inquiry you submitted.

Where required by law, promotional or marketing communications will only be sent with the appropriate consent.

Text Messages and Phone Communications

If you provide your phone number when requesting a quote or contacting Ocala Green Clean, we may call or text you regarding your inquiry, estimate, appointment, or service.

Message and data rates may apply depending on your mobile carrier.

Providing your phone number does not require you to purchase any service.

We do not sell your phone number or SMS consent information to third parties for their independent marketing purposes.

We may use service providers that assist us in delivering calls or text messages on our behalf.

You may ask us to stop promotional text messages at any time by replying STOP or by contacting us directly.

Facebook and Instagram Lead Forms

Ocala Green Clean may use lead forms provided by Meta platforms, including Facebook and Instagram.

If you submit a lead form through Facebook or Instagram, Meta may provide the information you entered to Ocala Green Clean so that we can respond to your quote request or service inquiry.

Information received through a Meta lead form may include your name, phone number, email address, ZIP code, cleaning needs, and other information you choose to submit.

Your use of Facebook and Instagram is also subject to Meta's own privacy policies and terms.

Jobber

We use Jobber to help manage customer inquiries, quote requests, appointments, client information, invoices, payments, and other business operations.

When you submit a Jobber request form or interact with Jobber's Client Hub, information you provide may be processed and stored through Jobber's systems.

We use this information to respond to your inquiry, prepare estimates, schedule and provide services, communicate with you, and maintain customer records.

Wix

Our website is hosted on the Wix.com platform. Wix provides the website infrastructure and technology that allows us to operate our website.

Certain information may be processed or stored through Wix's systems in connection with website operation, security, analytics, forms, and other website features.

Google Analytics and Google Advertising

We use Google Analytics and may use other Google advertising and measurement tools to better understand how visitors use our website and how our advertising performs.

These tools may collect information such as:

Pages viewed
Time spent on the website
Website interactions
Referring source
Browser and device information
General location information
Advertising interactions
Quote-request or lead events

We use this information to improve our website, understand which marketing efforts generate customer inquiries, and improve our advertising.

Google and other service providers may use cookies or similar technologies to provide these services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate correctly, improve website performance, understand visitor activity, and measure advertising effectiveness.

Cookies may include:

Essential cookies necessary for website operation and security
Analytics cookies used to understand website activity
Advertising or measurement cookies used to evaluate marketing performance
Cookies placed by third-party services such as Wix, Google, or Meta

You may be able to manage or decline certain non-essential cookies through the cookie settings provided on our website or through your browser settings.

Wix notes that Google Analytics, Facebook/Meta integrations, and other third-party tools may place additional cookies beyond Wix's essential cookies.

How We Share Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, including companies that provide:

Website hosting and website services
Customer relationship and job-management software
Communication and telephone services
Payment processing
Analytics
Advertising and marketing technology
Accounting or business administration services
IT, security, or technical support

These providers may process information only as necessary to provide services to us or as otherwise permitted by their applicable terms and privacy policies.

We may also disclose information if required by law, court order, legal process, insurance requirement, or when reasonably necessary to protect our rights, customers, business, or others.

Payment Information

If you make a payment electronically, your payment information may be processed by Jobber, Jobber Payments, payment processors, banks, or other financial service providers.

Ocala Green Clean does not intentionally store complete credit or debit card numbers on its website.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business and accounting records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Children's Privacy

Our services are intended for adults requesting residential or commercial cleaning services.

We do not knowingly collect personal information directly from children under 13. If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on applicable law, you may have the right to request that we:

Tell you what personal information we have about you
Correct inaccurate information
Delete certain personal information
Stop or limit certain uses of your information
Stop sending promotional communications

To make a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including Jobber, Google, Facebook, Instagram, or other platforms.

Ocala Green Clean is not responsible for the privacy practices of websites or services operated by third parties. We encourage you to review their privacy policies when using their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or legal requirements.

When we make changes, we may update the Effective Date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Ocala Green Clean

6160 SW Highway 200
Ste 110 PMB602
Ocala, FL 34476
United States

Phone: 352-755-5333
Email: ogc@jaimartenterprises.com
Website: www.ocalagreenclean.com

ing Google Analytics and Meta advertising, I recommend turning on Wix's cookie consent banner too. Wix specifically recommends a cookie banner for non-essential analytics/advertising cookies, and it can let visitors accept or decline them.

Once you paste the policy into Wix, I can guide you through hiding it from the main navigation, adding “Privacy Policy” to your footer, and turning on the Wix cookie banner before we return to publishing the Meta ad.